Simplifying etiquette does not reduce respect

Professional ethics is closely related to professional etiquette, and professional etiquette is increasingly connected with efficiency. Nowadays, the development of society has not allowed so many red tapes in etiquette. The information society requires speed and efficiency, and efficiency is the main theme of the life of the times. Etiquette is also becoming more and more simplified, but there are a few points that need to be paid attention to in the workplace: (improve your maturity in the workplace and avoid embarrassing situations)

First, answer the phone. This is done better in foreign companies and in the hotel industry. First report the name of the unit or the name of the individual. If the caller who is looking for the other party is not present, you should ask for the contact method, including the name of the other party, the callback number, etc., but we Most professionals lack the necessary patience, and they do not know that many business opportunities have been lost.

Second, consultation dialogue. We often see that in some hotels, post offices, banks, shopping malls and other gates, there are lobby assistants, also known as help desks, duty counters and other facilities, but one thing that is often unpleasant is that guests stand and ask questions, while occupation The employees are sitting in dialogue, but unfortunately some professionals do not know that this is a rude behavior. In fact, as long as the customer is treated as a person who sometimes needs help from others, it is okay to treat each other equally.

Third, the appointment system. I am often asked by a person to invite a foreign friend to attend some meetings, ceremonies, etc., but often because there is no room for others to leave, so I can only give up. This shows that the lack of professional etiquette will constitute a loss to business development. Not only the outside world, but also the domestic industry, all departments, business dealings should respect each other's work order and plan, notify the other party three or two days in advance, in the off-site, we must consider the convenience of the other party, etc., so that the other party will feel You are a well-trained professional collaborator who is good for communication.